Intelligent
Payment
Collections.

Automated debt recovery for insolvency practitioners and debt collection agencies — built for the UK's regulated market.

How DebtIQ Works

A streamlined four-stage process that automates the full debt recovery lifecycle.

1

Upload Your Debtors

Start with the spreadsheet you already have. Upload your debtor file and DebtIQ prepares every record for contact automatically — no reformatting, no technical setup required. Prefer to connect directly? DebtIQ also integrates via API or your existing CRM.

2

AI Automated Outreach

Multi-channel communications — SMS, email, and IVR calls — triggered by configurable workflow rules. As your campaigns run, DebtIQ learns from the results and suggests the best recovery strategy for your specific debt profile.

3

Payment Processing

Secure, PCI-compliant payment capture via IVR, online portal, or agent-assisted channels.

4

Reconciliation & Reporting

Real-time dashboards, automated reconciliation, and full audit trails for regulatory compliance.

Campaign Builder

Build Smarter Collection Journeys

Create intelligent, automated debtor engagement workflows through a powerful visual campaign builder — with no coding required.

DebtIQ's Campaign Builder gives you complete control over how, when, and why each debtor is contacted. Design collection journeys using a simple point-and-click interface, defining every step of the process with precision.

Whether your strategy starts with an SMS, follows with email, escalates to outbound voice, or routes directly to an agent, every action is configured around the outcomes that matter.

Campaign: 30-Day RecoveryActive
Day 1
Send SMS reminder
SMS
Day 3
Send email follow-up
Email
Day 7
Outbound IVR call
IVR Voice
Day 14
Route to agent queue
Agent
Add next step…
EmailSMSIVR VoiceAgent

Built for regulated recovery

DebtIQ is purpose-built for the compliance and operational demands of UK insolvency and debt collection.

Reduce Recovery Time

From debtor upload to first contact in minutes — not days. No manual scheduling. No spreadsheet chasing. DebtIQ runs the recovery cycle automatically, so your team focuses on cases that need a human, not ones that don't.

Full Compliance

FCA-aligned processes and PCI DSS-compliant payment handling are built into every workflow — from debtor communications to payment collection and data retention.

Real-Time Reporting

Live dashboards surface collection performance, payment status, and case progression with full audit trails for regulators.

Built for insolvency practitioners and debt collection agencies

DebtIQ is built on Key IVR's proven infrastructure — trusted by some of the UK's most respected payment operations.

£2bn+Processed Annually
AIRecovery That Learns
FCACompliant by design

Get in touch

Stop managing the process. Start managing the results. Talk to our team.

DebtIQ is a product of Key IVR Ltd. PCI DSS compliant collections technology for the UK market.

Powered by Key IVR

24h

Response time

UK-based

Support team